Frequently Asked Questions
Questions From Customers & Drivers
For Customers & Partners
What transportation services does Waller & Company provide?
Waller & Company provides interstate commercial freight transportation with trucks and semi-trucks serving dedicated routes, including liftgate-capable service and E-track cargo securement.
What equipment standards does Waller use for trucks and semi-trucks?
Waller's acquisition standards call for trucks and semi-trucks that receive independent commercial inspection and road-test clearance before purchase. Liftgate, securement, and loading requirements depend on the assigned equipment and freight. These are acquisition standards; individual vehicle specifications may vary.
What areas does Waller serve?
Waller & Company provides interstate freight transportation from its Warner Robins, Georgia base. Contact our team to confirm whether your lane fits our current routes and capacity.
How can I request transportation?
Submit the Request Transportation form on our website and we will follow up to review your shipment. A website submission is a transportation request, not acceptance of a load or a binding quote.
Does Waller provide shipment updates?
Contact our team directly to discuss tracking and communication preferences for your specific shipment.
How can a broker or business partner contact Waller?
Brokers and business partners can reach our team through the Contact page or the Request Transportation form.
For Drivers
What is the minimum age to drive for Waller?
Drivers must be at least 25 years old and meet any additional insurance, licensing, experience, and position-specific requirements.
How long are drivers expected to remain on the road?
Drivers must be willing and available to remain on the road for at least 21 consecutive days per dispatch cycle. Home time is coordinated with management based on freight demand, driver availability, and operational requirements.
How are drivers paid?
There’s no cap on your earning potential. Drivers earn 25% of the gross revenue from every load they successfully deliver. Payment is processed after the load has been successfully delivered. There is no guaranteed weekly check.
What screening is required?
Screening and testing requirements, including MVR review, background screening, DOT physical and drug testing, are listed on our Driver Qualifications page.
Is Waller currently accepting driver applications?
Waller & Company accepts interest from qualified commercial drivers for extended-road assignments. Current openings and route details are confirmed during recruiting.
What training is provided?
Waller provides ELD training and training on the company's operating procedures, including inspection, hours-of-service, cargo-securement, and reporting requirements.
What qualifications are required?
Drivers must be at least 25 and available for at least 21 consecutive days per dispatch cycle. The full list of requirements is on our Driver Qualifications page.